Neural.ai
Pricing
Simple, Transparent Pricing

Choose the perfect plan for your business

Start free and scale as you grow. All plans include our core features with no hidden fees or setup costs.

Free
$0/forever

Perfect for trying out our platform

1 chatbot
50 messages/month
500k characters
Basic integrations
Email support
Standard AI models
No team collaboration
No advanced analytics
No white-labeling
Most Popular
Business
$69/per month

For growing businesses and teams

5 chatbots
5,000 messages/month
15M characters
Live chat handover
Advanced analytics
Team collaboration (5 members)
All integrations
Custom branding
Priority support
No white-labeling
No API access
Enterprise
Custom/pricing

For established companies at scale

Unlimited chatbots
Unlimited messages
Unlimited characters
Full white-labeling
API access
Team collaboration (unlimited)
Custom integrations
Dedicated support
Custom domain
Audit logs
SLA guarantee
Frequently Asked Questions

Everything you need to know

Clear answers about our pricing and features

What counts as a message?

A message is any interaction sent to your chatbot by a visitor. This includes both questions and responses in a conversation thread. Each back-and-forth exchange counts as one message.

Can I change plans anytime?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments. No long-term contracts or cancellation fees.

What happens if I exceed my message limit?

Your chatbot will continue to work, but additional messages will be charged at $0.01 per message. You'll receive notifications as you approach your limit, and can upgrade anytime.

Is there a free trial?

Yes! All paid plans come with a 14-day free trial. No credit card required to start, and you can cancel anytime during the trial period with no charges.

Do you offer enterprise plans?

Yes, we offer custom enterprise plans with higher limits, dedicated support, advanced security features, and custom integrations. Contact our sales team for a personalized quote.

Ready to transform your customer experience?

Start your free trial today and see how AI can revolutionize your customer interactions.